STORE TEAM MEMBERProvide exceptional customer service.
The key role of a Quick Chek team member is to provide Total Customer Dedication (“TCD”) in servicing customers and to assist management in achieving store objectives.
The Team Member reports to the Store Leader, but in the Store Leader’s absence reports to the manager on duty.
ESSENTIAL JOB FUNCTIONS:
Demonstrating Total Customer Dedication (“TCD”):
Tend to customers in a prompt, efficient, friendly manner.
Greet and thank customers.
Sweep, mop and clean as necessary.
Adhere to proper uniform/name tag standards.
Keep work area neat and orderly.
Follow proper guidelines for food preparation, cash handling, timekeeping, sanitation and all other procedures.
Keep self updated on new policies and procedures.
Attend mandatory/scheduled store meetings.
Price, pack-out and face grocery/other orders.
Keep bathrooms, trash, floors, counters and countertops clean.
Cross-train in deli, branded foods, bakery and cashier duties.
Compact and consolidate boxes and garbage.
Adhere to loss prevention guidelines.
Other duties/responsibilities as assigned.
Prepare breakfast foods, sandwiches, soups and salads, hot items and bakery foods according to company guidelines.
Keep deli case clean, fresh and fully-stocked.
Follow proper food handling and sanitation guidelines (i.e. wash hands, wear gloves & hat).
Keep dishes and utensils clean and sanitary.
Prepare foods and food service area for next shift.
Follow, practice and promote ServSafe guidelines.
Knows Quick Chek; personal behavior consistent with values
Knowledgeable about gas business
Timely arrival & excellent attendance record.
Ability to lift 52 pounds.
Ability to communicate and engage in friendly conversations with customers and team members.
Open and honest.
Stand - Continuously.
Bend/Squat/Twist - Frequently.
Reach Overhead – Frequently
Work in cold environment – Occasionally
Lift 10 lbs. – Continuously to 72 inches / 20 lbs – Frequently to 60 inches / 40 lbs – Occasionally to 60 inches / 50 lbs – Rarely to 40 inches
Push/pull 40 lbs – Occasionally
Walk – Frequently
Stoop/Kneel/Crouch – Occasionally
Reach forward – Frequently
Grasp/Pinch/Grip - Occasionally