Job Description Is this the job for you?
Great NH Restaurants Inc
Host: T-Bones
Company:
Great NH Restaurants Inc
Position:
Host: T-Bones
Department:
Restaurant Staff
Status:
Full Time
Shift:
First / Day Second / Afternoon
Req #:
651381
Date posted:
July 22, 2016
Location: Job Location Address Map
1182 Union Ave, T-Bones and Cactus Jacks Location #R217
Laconia, NH, 03246, US
Job category:
Host: T-Bones
Job link:
Direct job link

 JOB RESPONSIBILITIES

The following T-BONES Host job description and qualification standards are provided to raise awareness of what your new position entails. Please read it carefully and voice any questions or concerns to your manager or trainer immediately. We strive to match every employee with the best job for them.

 

JOB SUMMARY

 

Greet and seat patrons on a first come, first serve basis, catering to guest needs and wants in the restaurant. Must make excellent first impression for the company.

 

ESSENTIAL FUNCTIONS

 

  • Welcomes patrons with a warm smile

 

  • Seats patrons using wait lists and seating charts

 

  • Answers questions, makes suggestions, directs guests regarding the restaurant, its capabilities, offering limitations. Informs servers of any guest requests or concerns

 

  • Retains up to date knowledge of promotions, products and procedures

 

  • Monitors flow of restaurant, maintaining constant table turning and maximum use of available tables including fair distribution of parties and avoiding server station overload

 

  • Judges wait time accurately

 

  • Makes judgment decisions coordinating table availability with guest satisfaction

 

  • Answers telephone, takes messages and relays calls
  • Takes takeout orders, places order into computer and rotates to food servers to set up

 

  • Processes Gift Card transactions and payments

 

  • Accepts payment from takeout customers, and in-house customers when necessary

 

  • Solicits feedback from departing patrons and directs negative feedback to manager before patron leaves

 

  • Thanks every customer leaving the restaurant

 

  • Busses tables, cleans, wipes, sets, stocks silverware and related materials as needed

 

  • Writes specials on blackboard using neat, attractive style

 

  • Handles mail including addressing and stuffing envelopes for outgoing mail

 

  • Performs light cleaning duties including cleaning glass, floor maintenance and wiping woodwork

 

  • Maintains restroom and hand washing supplies. Inspects restrooms for cleanliness routinely throughout the shift
  • Performs daily and weekly sidework as assigned

 

  • Balances cash drawers

 

  • Opens doors for arriving and departing guests