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Diverse Concepts, LLC
Property Maintenance Technician
Diverse Concepts, LLC
Property Maintenance Technician
Property Maintenance
Full Time
First / Day Second / Afternoon
Req #:
Date posted:
June 25, 2019
Location: Job Location Address Map
131 The Island Dr., Ste 4106, Island Services Location #700
Pigeon Forge, TN, 37863, US
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Property Maintenance Technician

Job Description:

Job Title:  Property Maintenance Technician

Reports to:  Property Maintenance Supervisor

FLSA Status:  Non-Exempt

Position Summary:

The Island in Pigeon Forge is seeking a Maintenance Technician to perform various maintenance duties necessary in the upkeep of multiple physical assets. The successful candidate will have knowledge of and ability to perform high-level, technically proficient, and urgent/sensitive work orders, including: electrical, plumbing, locks and keys, general carpentry and drywall.

Principal Duties & Responsibilities:

  • Maintain the daily repair and upkeep of the property

  • Responsible for the care, maintenance and inventory of all supplies, tools & equipment

  • Responsible for courteous, efficient response at all times

  • Available to work on an on-call basis

  • Be aware of and operate within OSHA standards and company polices

  • Respond to tenant work orders and make necessary repairs

  • Coordinate construction and rehabilitation projects with Project Manager

  • Assist with and prepare for hazardous weather situations including but not limited to: snow and ice removal, fires, floods, freezes, downed trees, etc.

  • Demonstrate high regard for safe-working rules and procedures, with evidence of careful consideration of risk-factors in undertaking any initiative

  • Provide excellent service to both external and internal customers.

  • Maintain accurate records for work orders/preventive maintenance, safety, repair/replace of major equipment, inventory of parts and supplies.

  • Ability to address the concerns and maintenance needs of the guests and associates in a friendly and professional manner.

  • Carry out all requests from management necessary to provide 100% customer satisfaction within the associate's ability.

  • Perform other duties as needed

Knowledge, Skill and Ability Requirements:

  • Minimum of five years of experience in maintenance/construction.

  • Must have previous experience in property maintenance, including painting, carpentry, plumbing, electrical and HVAC

  • Knowledge of building equipment, building codes, and building systems

  • Must have valid driver’s license

  • Well-developed communication and interpersonal skills and a “team-oriented” approach to the achievement of tasks

  • Ability to exercise prudent judgement

  • Honesty, integrity and an open approach to interpersonal relations at work

  • Ability to manage multiple demands concurrently in an organized manner

  • Excellent oral and written communication skills

  • Self-starter and highly motivated

Education and Experience:

  • High school degree required; Two-year technical degree preferred

Supervisory Responsibilities:  None


This job description is intended to describe the general nature and level of work being performed by employees assigned to this position.  Employees will be expected to complete other duties as assigned by their Senior Supervisor.

Island Employee Perks

  • We offer reduced/free admission to a number of area attractions, tickets to other regional theme parks and a whole lot more. Most all our reduced and/or free admissions are offered to employee AND a spouse or guest AND dependent children!!!
  • Our employees become our family!! We plan events such as employee pot luck lunches, Christmas and end of the season parties, occasional surprise treats celebrating or honoring random holidays such as National Oreo Cookie Day, National Yo-Yo Day, Groundhog Day and many more! Most people spend more than half of their life working and why not have fun while working?? We encourage and breed fun at The Island! If you are having fun while you're working, is it really work? We don't think so!!
  • Work with spouses and friends! We will work with most any schedule! (And if you don't like each other that much; we can always place your spouse in a different area;)
  • Diversity in the workforce! Remember that pen pal you had in 3rd grade? You'll get the chance to have that long overdue reunion with them! Our participation in the J-1 Visa Exchange Visitor Program means you can reconnect (or make new connections) with students from all over the world!! Our employees have made lifelong relationships with people from Jamaica, Thailand, Mongolia and Turkey to name a few!
  • We promote from within! Did you know that Simon Cowell started in the mailroom at EMI Records and now has a net worth of over 85 million? (We can't promise that will happen but one can always dream right? We totally support dreams here!!:)